Master Technician, Darril Gibson, breaks down the essential soft skills for peak performance and upward mobility in IT help desk job roles.

Help desk technicians (and all IT professionals) need a full range of hard and soft skills to excel in their career. Hard skills are specific, measurable abilities, such as configuring Windows or troubleshooting a Cisco network, while soft skills refer to a person’s capacity to effectively interact with others. As demand for IT talent continues to rise and the workforce becomes more competitive, those who compliment their knowledge and training with superior soft skills will be in the best position for long-term success.

Here are five of the most advantageous soft skills for IT help desk technicians:

Aggregate posts from the leading job boards indicate the best programming languages to land a job in 2013.

With IT budgets at a five-year high, progressive organizations are developing new software systems and applications to boost performance, reduce costs and expand their reach across a fast-growing digital marketplace. The resulting increase in programming and development projects has placed computer programmers among this year's most sought-after professionals (IT or otherwise). 

CIO.com, a leading resource for IT executives, along with job board aggregator, Indeed.com, analyzed programming and development job offers across the top job boards to determine this year’s hottest programming languages. We built on this top-notch analysis to identify some of the key factors driving workforce demand for each language.

Here are the most marketable programming languages in 2013:

In addition to education requirements and marketplace demand, salary is a key factor in choosing your ideal IT career. These tech jobs have the greatest earning potential in 2014.

Finding a job you love that also pays the bills can prove a challenge in today’s economy. Luckily, those of us in the rapidly evolving IT space have a range of challenging and lucrative career paths to choose from. Most of the top paying tech careers for 2014 require years of schooling, but the expense of education will pay dividends upon joining the workforce. Unsurprisingly, many of this year’s top paying positions are in the C-suite – in addition to training, these careers demand an experienced technologist with high business acumen and a proven record of success.

IT staffing firm, Robert Half Technology, recently published its 2014 Salary Guide, featuring salary and employment trends for this year’s hottest job roles. Here we take a deeper look at the top 10 highest paying IT careers for 2014:

Blockchain, the distributed ledger supporting bitcoin, is finding its way into an increasing number of domains. Here's an intro to this exciting new technology along with tips on getting started in a blockchain development career.

Along with other technology trends like Artificial Intelligence and Virtual Reality, blockchain has become a buzzword in Silicon Valley and beyond. Blockchain is the distributed ledger that powers bitcoin and other cryptocurrencies. Now it’s proving its potential in other fields including the Internet of Things, supply chains, finance and entertainment

Tech giants such as IBM and Microsoft are starting to invest in blockchain and plan to incorporate its features and innovations into their businesses. Experts believe that blockchain will be a defining factor in the future of the Internet and online business.

Consequently, knowledge of blockchain use cases and development can help your business in the long run, and your career as a technology expert and software developer. Here's what you need to know about getting started with blockchain development.

The propagation of artificial intelligence, Internet of Things, mobile and cloud computing is putting software into every business, organization and industry. And naturally, with code running in everything and everywhere, the demand for software development skills is increasing at an accelerated pace.

There are literally hundreds of programming and scripting languages, each with a unique learning curve, domain of utility, and salary expectations. If you do a quick search of the most popular programming languages, you’ll find different and contradicting results.

So here are 10 hot programming languages, in no specific order, that are very likely to land you a lucrative programming job in 2017 and beyond.

Senior Technical Writer and Software Trainer, Keith Johnson, explores the key requirements of becoming a technical writer, and the steps you can take now to practice and achieve them.

Technical writing is a great field. As a Technical Writer, you will be making contributions to companies, schools, and organizations in profound ways that most people cannot comprehend. It is this truth and experience that has motivated me throughout my twenty-five year career in technical writing.

What is the best way to prepare for or enter the technical writing field? Whether you choose to approach technical writing through a formal education, such as a college degree program with a technical writing or related major, or through a non-traditional path like technology books, online courses, internships, entrepreneurship, and/or self-publishing, here are the “tech writing cement blocks” you can use to establish your career foundation to both becoming a technical writer and enduring its daily challenges as you go into the office armed with your pen, notepad, and laptop.

In a tough job market, it pays to be strategic, and to look for positions in industries with the best opportunities for career growth and upward mobility. ITCareerFinder examined tech job growth rates from the leading unbiased employment sources, including the U.S. Bureau of Labor Statistics, to identify the fastest growing IT careers for 2012 and beyond.

Here are the top five fastest growing IT career paths:

IT pros and executives break down the most sought-after technology skills for 2015.

As technology continues to become an increasingly vital part of how we do business, the race is on to secure top-notch talent in IT skill positions that will not only keep the organization running through 2015, but lay the groundwork for secure and successful expansion in the coming year and beyond.

In its annual IT Forecast report, Computerworld surveyed 194 technology executives about the technical job roles they’ll be looking to fill in 2015 – here we present their findings, identify the hottest IT skill sets in each domain, and explore some of the key trends driving workforce demand.

Here are the top 10 IT skills in demand for 2015: